AmigoX - Revolutionize customer experience using advanced generative AI SaaS

AmigoX in Action

Revolutionizing Customer Experiences with Generative AI

Harness the potential of AI to supercharge digital sales, streamline onboarding, and deliver unparalleled customer experiences through chatbots, generative AI, human agent handoff, complaint management, and campaign management.

220+

Customer Journeys

100+

Languages

22

Countries

50+

Customers

All-in-one Generative AI Platform for Customer Lifecycle Management

One unified solution that brings together digital sales, onboarding, chatbots, generative AI, human agent handoff, complaint management, and campaign management, all within a single, powerful platform to amplify your CX.

Omni-channel - ChatBots, VoiceBots, Mobile, Web
Generative AI Knowledgebase
Campaign & lead management
Agent assist with AI co-pilot
AI powered Case management
Powerful Low code platform

Why Amigo X

Amigo X is a cutting-edge Generative AI-based platform that offers a wide-ranging solution for managing every aspect of the customer lifecycle. Whether you're focused on lead management, customer onboarding, customer service, engagement, surveys, or customer retention, Amigo X has you covered. It's more than just a tool; it's a partner in ensuring an exceptional customer experience from start to finish.

Extensive Coverage

Amigo X is your all-in-one solution for managing customer experiences across the board. From the very first contact to nurturing loyal relationships, our platform covers every customer lifecycle event.

Generative AI-Powered

Powered by state-of-the-art Generative AI, Amigo X leverages the latest advancements in artificial intelligence to provide intelligent, data-driven insights and recommendations.

Seamless Integration

We understand the importance of harmony in your tech stack. Amigo X seamlessly integrates with your existing software, creating a unified ecosystem that optimizes your operations.

Personalized Customer Interactions

Amigo X allows you to create personalized experiences for your customers, fostering trust and loyalty.

Real-time Monitoring and Reporting

Keep your finger on the pulse of your customer experience. Amigo X offers real-time monitoring and detailed reports, ensuring you always have the insights you need to make informed decisions.

Predictive Analytics

Gain a competitive edge by harnessing the power of predictive analytics. Amigo X's AI capabilities help you forecast trends, identify opportunities, and mitigate risks, all while making data-driven decisions.

Who is using AmigoX

AmigoX is powering the Customer Experience of a diverse range of customers across 20 countries. Since our inception in 2018, we have been at the forefront of processing millions of AI-powered interactions, helping businesses across various industries enhance their customer experiences and drive better results.

Banking
Insurance
Telecom
Consumer Tech
Travel & Hospitality
Retail & eCommerce

Key Features

Digital Sales

Boost revenue with automated and optimized digital sales interactions from Lead capture, qualification, scoring and product recommendations.

Chatbot Magic

AI-powered chatbots provide instant solutions, 24/7 for the most demanding customers with bank grade security for transaction processing across Social Media, Messaging platforms, Website and mobile apps.

Generative AI Knowledgebase

Leverage your knowledgebase and product information to provides automated responses that resonate with your audience.

Human Agent Handoff

Seamlessly transition conversations from AI to human agents when a personal touch is needed.

Complaint Management

Resolve issues efficiently, turning complaints/cases into opportunities for satisfaction with help from Generative AI.

Campaign Management

Drive results with data-driven marketing campaigns & Generative AI with integrated profile management, campaign lifecycle management, Channel adapters.